Frequently Asked Questions
Everything you need to know about Specteon and the Specteon.
What is Specteon?
Specteon is the central hub for the Specteon. It lets you manage your account, subscription, and credits across all apps in the network.
What is the Specteon?
The Specteon is a growing suite of AI-powered creative tools built by Syllaby. Currently it includes Specteon POV (POV video generation) and Specteon Ads (product ad video generation), with more apps coming soon.
Do I need separate accounts for each app?
No. One account gives you access to every app in the Specteon. Sign up once and you're in everywhere.
How do credits work across apps?
Credits are shared across the entire Specteon. You can use them in Specteon POV, Specteon Ads, or any future app — your balance travels with you.
Do I need separate subscriptions for each app?
No. One subscription unlocks every app in the network. Your Starter or Growth plan gives you full access to all current and future apps.
In what order are my credits spent?
Your balance can hold four kinds of credits: bonus credits (signup and promotions), rollover credits carried from a previous cycle, monthly plan credits, and additional credits you bought. They're spent in exactly that order — credits you paid for directly are always used last.
Do credits expire?
Plan credits reset at each renewal, and unused plan credits carry over as rollover credits for a limited time. Bonus credits and credits you purchased — top-up packs and one-time credit deals — never expire.
What happens when I upgrade my plan?
Upgrades are instant. You pay only the prorated difference for the rest of your billing period on your saved card, your new plan's full credits are added immediately, and unused credits from your old plan are kept as rollover until your renewal date — which doesn't change. You see the exact charge before confirming.
What happens when I downgrade my plan?
Downgrades take effect at your next renewal. Nothing is charged today, and you keep your current plan and all your credits until the renewal date. You can undo a scheduled downgrade anytime before it takes effect.
Do top-up credits expire?
No, never. Top-up credits go into your Additional Credits balance, are always spent last, and survive plan changes and even cancellation.
What is a custom plan?
A custom plan is a deal we negotiate with you directly — either a one-time credit pack or a recurring plan with its own price and credit allowance. You pay through a secure checkout link tied to your existing account: a one-time pack simply adds credits that never expire, while a recurring deal replaces your current plan with no double billing.
What happens when I cancel?
You keep full access and all your credits until the end of your billing period. After that, plan and rollover credits expire — but bonus credits and any credits you purchased stay in your account and remain usable.
Can I use the videos I generate commercially?
Yes — on every plan. You own the content you generate and can use it for personal, educational, or commercial purposes, including paid ads, client work, and monetized channels. There are no royalties, attribution requirements, or per-use fees, and commercial rights are identical across Starter and Growth. Plans differ only in credits and features, never in what you're allowed to do with your output. See our Terms of Service for the full grant.
Do I keep the rights to my videos if I cancel?
Yes. Content generated while your subscription was active remains yours to use commercially after you cancel. Cancelling stops future credit renewals — it does not revoke your rights to work you already created.
What happens when a new app launches?
When we launch a new app, it's instantly available on your existing plan at no extra cost. The earlier you join, the more value you unlock.